Customer service advisor, Plymouth
Customer Service Advisor, Plymouth – this vacancy is now open for applications
- Hours: Full-time
- Contract Type: Permanent
- Location: Plymouth
- Salary: £16,000 – £18,400 OTE + Benefits
Join one of the biggest and most respected national eCommerce successes in our industry. Construction Materials Online is an online supplier of building materials, sold across four specialist eCommerce stores. As the company is expanding, we are seeking self-motivated, organised and experienced Customer Service Advisors to join our growing team based at our head office in Plymouth.
The position of the Customer Service Advisor is to act as the first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner and to be responsible for providing quotations and processing orders received either online, by phone or email through liaising with customers and suppliers.
The successful candidate will be an excellent communicator with a good telephone manner. They will need to be computer literate and have a high standard of written and spoken English. It is essential to also be a team player with a ‘can do’ attitude. The ability to absorb new information quickly is essential as well as being organised with a demonstrable ability to prioritise and effectively complete multiple tasks.
Experience in a similar customer service role is desirable.
Excellent communication skills, attention to detail, accuracy under pressure, a consistently ‘right first time’ work ethic, flexible in approach and the ability to meet deadlines are essential in this role.
If you meet the skills and experience required please email your CV and covering letter to:
Construction Materials Online is an equal opportunities employer
Visit our stores
Burrington Business Park
Devon PL5 3LX